Greetings Berlin Natural Bakery Family! 

The holiday schedule is a doozy this year so we thought we'd share it with you so there are no surprises! 😁

As you probably already know, Christmas is on a Wednesday this year and so that complicates the lives of this little bakery that only bakes on Monday-Thursday. 😳 So after much discussion - taking into consideration the brutal last few weeks - we have finally landed on a holiday schedule that we feel good about! 

This is always a super tricky time of year for us so please bear with us as we do the best we can to keep up and ship out all we can. 🙏

For those of you far from us - think West Coast - the last day we'll be able to ship your order before the new year is Monday December 16th unless you call and expedite your order (which does cost extra, I'm afraid). Otherwise, all west coast orders will resume shipping on Monday January 6th. 

So please keep this in mind as you place your orders. We had been at the mercy of having enough hands to help us get through the busiest time of year and now we are at the mercy of the calendar!  But our hearts are for our staff to get good, peaceful, restful and joyful time off with their families over the holiday. And for everyone to return refreshed and refocused on our mission at hand! 💪

As always - thank you for all of the grace and kindness you have extended to us as we continue to grow and learn. This has been both humbling and equipping and I believe we are all looking forward to a 2025 of wisdom and growth! 🙂

Cheers to you and all those you hold dear! 

With so much warmth and love from us! 

Nicole & Nick 
The 3rd Generation of Berlin Natural Bakery 
the little bakery that could! 🙂

Hello Family!

This is not the heartfelt Thanksgiving blog I had wanted to write but I wanted to give all of you waiting on your orders some information and to offer my most sincere apologies for the delay. I honestly feel absolutely terrible about the way the last few weeks have gone and I just want to give you the scoop so you understand our challenges.

Right after our largest sale of the year we lost a handful of employees at the worst time imaginable. It was due to personal issues and car troubles and more and so we went into "let's get it done" mode even though we are short handed. Honestly, I can't say it enough, every single person at Berlin Natural Bakery has been giving their absolute all in trying to get bread baked, packed and shipped and it's been incredibly hard as we do everything by hand and quite frankly, we need more hands!

And then, right at a critical moment, we ran out of White Spelt flour! Being completely transparent, this was my fault. I took over ordering the flour and grain and as it's my first Cyber sale with this responsibility. I did not have enough on hand for the humongous spike! A painful lesson learned, no doubt.

But even with everyone here going above and beyond, we are more behind than what we would like to be and certainly more behind than anyone is comfortable with. We know you hold us to a high standard and quite frankly we do the same for ourselves and it's been heartbreaking to not be further along in this process.

Alrighty folks! It's basically that time of year! We are preparing and stocking up and bracing ourselves for our biggest online sale of the year! 🎉

If you are new to the family, let me share some of our history and what you can expect from the brand new Cyber Wednesday. 

When we first tried doing a Cyber Monday on the actual date (the Monday after Thanksgiving) we ran into a bunch of issues.

The first being that we had less time to bake because of the Thanksgiving holiday.

The second being that because tons of companies did Cyber Monday at the exact same time, the shippers like UPS and FedEx fell significantly behind in their deliveries which is catastrophic for a bakery that doesn't use preservatives!

The third being that we do have a few employees who like to take off around the holidays which we totally support - it just leaves us a little shorthanded on a HUGE sale week. 

So then we tried to have a Cyber Monday a few weeks ahead which actually went better than our first tries. But even still, we ended up a little handcuffed because we had orders pile in all day Monday which left us scrambling, trying to get the orders processed and shipped out in a timely manner that week. 

This brings us to this year's Cyber WEDNESDAY! By having this sale on a Wednesday, it means we get a few days to get the orders processed and organized. We can get everything shipped out in a strategic manner starting on Monday November 11th which should mean a lot less questions and a pretty great turnaround! 

We feel we've done our due diligence to make this sale possible while also giving us a chance to not live under an avalanche for longer than necessary! 😲

So mark your calendars and get ready! On midnight on Wednesday November 6th, you can expect to get an email that contains a discount code which will activate your Cyber Wednesday savings in the cart. DO NOT FORGET THAT CODE AT CHECKOUT BECAUSE WE CANNOT ADD IT AFTER THE FACT. And also, make sure you meet the minimum for discounted shipping as we've had people confused about that in the past as well. 

If you are not currently a part of our email list, please sign up here where it says subscribe. 

Every year when we stand on the the brink of this sale, I can't help but feel so incredibly humbled. 🥰 The response we get to this sale is absolutely staggering - every one growing larger than the one preceding it. We're grateful. We're amazed. And this year - I think we're ready! ❤️

Finally, please be aware, every phone call and email we get slows us down by... a lot! So just when you are getting ready to email us or call us about where your order is, you can pretty much bet it is shipping that day! So hold off on questions as long as you can so we can do our best to make sure everyone gets their orders as fast as possible! 

Until next time, 

Nicole & Nick 
The 3rd Generation of Berlin Natural Bakery 
the little bakery that could! 🙂

ID, OR, UT, WA - $38 or more qualifies for $20 Express Expedited Shipping! For $5 Ground Shipping (at your own risk!) call your order in (330) 893-2734

All Other States - $38 or more qualifies for $5 FedEx Ground Shipping. To upgrade shipping call your order in (330) 893-2734

If you prefer UPS for shipping please let us know in the Notes section of your cart! 

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Hey! Welcome to the Berlin Natural Bakery Family! It is an absolute HONOR to bake and ship thousands of loaves of bread all across the country every single week and we're happy to have you as a part of our clan! 

You have either just placed your order or you are getting ready to load up your cart and we thought there were some things you might like to know! Scroll down for commonly asked questions, concerns and risks of ordering some of the purest Spelt baked goods out there! 

When Will My Order Ship: 
Here's the deal. In these crazy times, we are experiencing periodic but slight delay in shipping out orders. What makes this more complicated is that our rush periods come and go. Meaning we can't outright say we have a delay because it all depends on how many orders we get in week to week. 

What you can count on is that we are baking, slicing, packing and shipping your order as soon as humanly possible.

Thankfully we are definitely not insanely behind so the most you should be waiting for your order to ship is about 5-6 days - all depending on where you are located in the United States in relation to Berlin, Ohio. 

Where Can I Find My Tracking Number?? 
When your order ships, you should get a tracking email sent to whichever email address you used to place the order. Make sure you check your Spam folder in case it ended up there. 

Heads Up, West Coasters: 
We ship MANY orders to the West Coast every single week with little to no issues thankfully!  

If you are on the West Coast and you order on Monday afternoon or later in the week, your order will not go out until the following Monday. We have to be really careful here because our bread is SUPER perishable which means we won't bake and ship your order at the end of the week when there's a chance it could get stuck in a warehouse or a truck over the weekend. We have to ship your order when it has the least chance of getting delayed or held up and generally, that means a Monday. 

Most West Coasters will send an urgent "Where is my order" email on Monday morning only to get a shipping notice from UPS that Monday afternoon that their order was baked and shipped that day. So give us time! We promise, we've gotten your order and we're giving it the best shot it has at arriving fresh with as much time to spare as possible.

How Do I Store My Bread:
Look, our breads have anywhere from 3-8 ingredients and none of those ingredients are artificial preservatives which means.... you guessed it....  limited shelf life. When you get your bread, unbox it (let it cool down for an hour or two if it seems warm from the delivery truck) and then GET IT IN THE FREEZER ASAP. 

We can't say it enough, you are buying a SUPER limited ingredient bread (no matter the variety) and if you keep it on your porch over a hot weekend or set the box inside your front door and forget to unbox it: it will get moldy. No doubt about it. This isn't the Wonder Bread you might have known that can hang around for 3 months looking all artificial and pristine. This is real bread so the stakes are much higher! 

After your order arrives, we recommend freezing any breads you won’t be eating within 2-4 days. When you get it out of the freezer, let it thaw and keep it in a cool, dry place like your kitchen counter or pantry. 

While we don’t recommend storing our breads in the refrigerator (due to the fact it will dry them out more quickly) the shelf life will be prolonged by a few days. You just need to be aware that the bread will most likely be drier and need to be either toasted or freshened up for a few seconds in the microwave. Your decision! (My Mom swears by the refrigerator… I don’t 😉) 

My Bread Arrived Moldy Because it's Hot and Humid Outside:
Again, I have to be honest with you, our breads are super perishable and we honestly can't monitor the weather conditions across the entire United States to know if it's too hot or humid to send your bread. 

Our recommendation is to STOCK UP while it's still mostly cool outside and to avoid ordering when you know it's going to be 90+ degrees and 100% humidity.

Here is a Store Locator with stores that carry at least one or two of our breads which may just plain be the better option when it's crazy hot outside. 

If you order in the hot summer months, YOU are taking the risk of it arriving in less than perfect condition. 

FedEx Said My Bread Would Get Here on X and Instead It Came on Y
Let us know! We have a little bit of power with FedEx and we can look into delays but there's also more you should know.   

When we ship to California, it takes a solid 4 days to get there. So if you are in Ohio and it usually takes 1 day to get to you and then it gets delayed by 1 day - don't panic! It is still perfectly good bread. 

Shipping delays happen especially in times when online shopping it at its peak. 

My Order Says It's Fulfilled - Where is it? 
When your order status is listed as "fulfilled" it means we have seen it and printed it out and scheduled it to be shipped. It doesn't mean that it is shipping out that day. Remember: we ship strategically so even if your order is fulfilled - it doesn't mean it is on its way to you! 

You will get a tracking email when your order ships. 

My Bread Seems Crumbly? Etc... 
When you get your order - examine it closely and then follow the storing instructions above. Let us know IMMEDIATELY (no later than 48-72 hours after arrival) if you see a problem or notice a difference so we can do some research and figure out what happened.

When too much time passes, we can't know for sure what happened. It could have been a storing issue. It could have been a problem with a home freezer. The bread may have been stored in the refrigerator or improperly.

The variables are endless and we can't take responsibility for any oddities if we don't know for sure it was on our side. 

Calling Us: 
We are in a “all hands on deck” season and as we’re bread bakers first and office staff second - there have been some delays in being able to take every phone call that comes in. Please leave us a message and allow us at least 48 hours to get back to you! We will get back to you as soon as humanly possible! 

The End! 
Thankfully, we don't see too many hiccups or oddities but things are constantly changing in the world around us so we felt it was important to be up front with you and share our hearts on these matters! 

Thank you so much for not only searching us out but trusting us with the responsibility of baking your daily bread! 

All our very best, 

The Berlin Natural Bakery Team